Submission Rejection Errors
Understanding why a submission may be rejected, and how to resolve common errors.
By Royden1 author16 articles
- E001 Unable to extract dataWhat to do when Jarvis can't read your uploaded file.
- E002 Provided data set had no recordsWhy your file was accepted but contained no data to process.
- E003 Provided data set contains invalid recordsHow to fix records with invalid identifier fields in your CSV.
- E010 Multiple values for employer or scheme referenceHow to fix inconsistent employer or scheme identifiers across your data records.
- E011 Employer reference is incorrectWhat to do when the employer identifier in your data doesn't match your Jarvis scheme.
- E012 Employer reference is missingHow to resolve a missing employer identifier in your pension data export.
- E013 Scheme reference is incorrectWhat to do when the pension scheme identifier in your data doesn't match your Jarvis scheme.
- E020 Duplicate National Insurance numbersHow to fix a submission rejected because two or more records share the same NI number.
- E014 Scheme reference is missingHow to resolve a missing scheme identifier in your pension data export.
- E021 Duplicate employee IDsHow to fix a submission rejected because two or more records share the same employee identifier.
- E030 Multiple pay periods in one submissionWhy Jarvis requires each submission to cover a single pay period and how to split your data.
- E031 Pay period end date is missingHow to fix a contribution submission that's missing the required pay period end date.
- E032 Pay period end date is invalidHow to fix a pay period end date that Jarvis can't read, usually caused by incorrect date formatting.
- E033 Pay period start date is invalidHow to fix a pay period start date that Jarvis can't read.
- E034 Payroll frequency is invalidHow to fix an unrecognised payroll frequency value in your submission.
- E099 Job processing failedWhat to do when Jarvis flags your submission as "Investigating" due to an internal processing issue.