Jarvis

What this means: The pension scheme identifier in your data doesn't match the scheme you're submitting to.

Why this might happen: The scheme reference in your payroll system may be misconfigured, or the file has been uploaded to the wrong scheme.

Verify you're uploading to the correct scheme in Jarvis

Check the scheme reference in your file against the value provided by Jarvis Support: PAPDIS: <code>Group</code> · NEST: <code>Group</code> · NOW:Pensions: <code>PAY CODE</code> · Access Pay &amp; Bill: <code>Pension Scheme</code> (header)

Correct the value in your payroll system and re-export

1. Verify you're uploading to the correct scheme in Jarvis
2. Check the scheme reference in your file against the value provided by Jarvis Support: PAPDIS: <code>Group</code> · NEST: <code>Group</code> · NOW:Pensions: <code>PAY CODE</code> · Access Pay &amp; Bill: <code>Pension Scheme</code> (header)
3. Correct the value in your payroll system and re-export

What to do when the pension scheme identifier in your data doesn't match your Jarvis scheme.

E013 Scheme reference is incorrect

Find answers and get help from Intercom Support and Community Experts

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