Jarvis

What this means: Jarvis couldn't read the pay period end date; it's likely in an unexpected format.

Why this might happen: This often occurs when a CSV has been opened and resaved in Excel, which can reformat dates.

Open the file in a text editor (not Excel) and check the date format: PAPDIS / NEST: should be <code>YYYY-MM-DD</code> (or <code>DD/MM/YYYY</code>) NOW:Pensions: should be <code>DD/MM/YYYY</code>

If the dates look wrong, re-export from your payroll system without opening in Excel first

1. Open the file in a text editor (not Excel) and check the date format: PAPDIS / NEST: should be <code>YYYY-MM-DD</code> (or <code>DD/MM/YYYY</code>) NOW:Pensions: should be <code>DD/MM/YYYY</code>
2. If the dates look wrong, re-export from your payroll system without opening in Excel first

Opening a CSV in Excel and then resaving it is a common cause of date formatting issues. If you need to inspect a CSV, use a plain text editor.

How to fix a pay period end date that Jarvis can't read, usually caused by incorrect date formatting.

E032 Pay period end date is invalid

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E032 Pay period end date is invalid

What to do