What this means: The records in your file contain inconsistent employer or scheme identifiers, so Jarvis can't determine which scheme this data belongs to.
Why this might happen: This usually occurs when records intended for different schemes have been combined into a single file.
What to do
Check the following fields for consistency across all records:
Format | Fields to check |
PAPDIS |
|
NEST |
|
NOW:Pensions |
|
Make sure every record has the same value for these fields. If you're administering multiple schemes, check that the data hasn't been combined by mistake.