Jarvis

What this means: Your contribution file includes records for more than one pay period. Jarvis currently requires each submission to cover a single period.

Why this might happen: The payroll export may have combined data from multiple pay runs.

Check the pay period fields in your file: PAPDIS: <code>PayPeriodEndDate</code>, <code>PayPeriodStartDate</code>, <code>FrequencyCode</code> NOW:Pensions: <code>PAYSTART</code>, <code>PAYFREQ</code>

Split the data so that each submission contains records from one pay period only

Speak to your payroll provider if you need help adjusting the export

1. Check the pay period fields in your file: PAPDIS: <code>PayPeriodEndDate</code>, <code>PayPeriodStartDate</code>, <code>FrequencyCode</code> NOW:Pensions: <code>PAYSTART</code>, <code>PAYFREQ</code>
2. Split the data so that each submission contains records from one pay period only
3. Speak to your payroll provider if you need help adjusting the export

Why Jarvis requires each submission to cover a single pay period and how to split your data.

E030 Multiple pay periods in one submission

Find answers and get help from Intercom Support and Community Experts

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E030 Multiple pay periods in one submission

What to do