Record-Level Errors: Business Rules
How to resolve errors when individual records fail due to opt-outs, data mismatches, or missing enrolment information.
By Royden1 author12 articles
- R001 No existing member foundWhy a contribution record failed because no matching enrolment exists in Jarvis.
- R002 Multiple existing members foundWhat to do when Jarvis finds more than one possible match for a submitted record.
- R010 Member has opted outWhy contributions were rejected for a member who has opted out, and how to resolve it.
- R020 Deferral date must be in the pastWhy a new worker's record was rejected because their postponement period hasn't ended yet.
- R021 Required field missing for new enrolmentWhich fields are mandatory when enrolling a new worker and how to fix a missing data error.
- R022 Opt-out date, enrolment date, or deferral date requiredHow to provide the required opt-out window data during a managed scheme onboarding.
- R023 Cannot provide opt-out date for this worker typeWhy an opt-out window end date was rejected based on the worker's assessment type.
- R030 NI number doesn't match for existing employee IDWhat to do when the NI number in your submission conflicts with the one Jarvis has on file.
- R031 NI number cannot be removedWhy Jarvis rejected a record submitted without an NI number for a worker who previously had one.
- R040 Date of birth doesn't matchHow to resolve a mismatch between the date of birth in your submission and what Jarvis has on file.
- R050 Workplace account has been closedWhy contributions were rejected for a member whose Jarvis workplace account has been closed.
- R051 Workplace account is locked for transfer outWhy contributions were rejected for a member with a pension transfer in progress.