Skip to main content

R023 Cannot provide opt-out date for this worker type

Why an opt-out window end date was rejected based on the worker's assessment type.

Written by Royden Greaves

What this means: An opt-out window end date was provided for a worker whose assessment type doesn't qualify for an opt-out window.

What to do

  1. Check the worker's assessment status in your payroll system

  2. Speak to your payroll provider if the data in the export doesn't reflect the correct assessment

  3. Correct and resubmit

Did this answer your question?