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R020 Deferral date must be in the past

Why a new worker's record was rejected because their postponement period hasn't ended yet.

Updated this week

What this means: You've submitted a record for a new worker with a postponement (deferral) date that hasn't arrived yet. Workers in active postponement shouldn't be enrolled until their deferral period ends.

What to do

  1. If the worker is genuinely in postponement, they shouldn't be in this submission yet; speak to your payroll provider about restricting the export to only include eligible workers

  2. If the deferral date is wrong, correct it in your payroll system and resubmit

  3. If you can't restrict the export scope, contact Jarvis Support, as there may be a scheme setting that can help

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