What this means: The date of birth in this record doesn't match what Jarvis has on file for this member.
Why this might happen: The member may have corrected their date of birth directly in Jarvis, meaning the payroll system now has the old (incorrect) value.
What to do
Check the member's date of birth in both your payroll system and the Jarvis Employer Portal
Confirm the correct date with the worker
Update whichever system is wrong; if Jarvis needs updating, contact Jarvis Support
Resubmit once resolved