Member Support
Help articles for all members of Jarvis
54 articles
Your Account
Your Jarvis Account
How to create an accountGetting started with Jarvis
How do I change my personal detailsHow to update your personal details
What type of pension fund is right for me?How Jarvis puts you in control of your pension risk.
How do I add or change my beneficiaries?How to add or change a beneficiary
How do I download my statement?Contributions statement
How to Opt OutWorkplace Pension - Opting Out
My Opt out window has ended
I haven't received an enrolment welcome emailWorkplace Pension
Getting a refund after opting out
What happens if I change employers?
Can I Rejoin My Employer’s Pension Scheme After Opting Out?Rejoining a scheme
How can I change my contribution percentage?
Why have I been enrolled into Jarvis without my consent?
Can my employer pay into my Jarvis pension?
How to transfer your NEST pension
Why has my employer moved my pension to Jarvis?
Can I receive a refund if I opt out of my workplace pension after switching providers?Contribution refunds
I can't see my contributions
I can't connect to my employer
How to Withdraw you Pension
Growing your pension
Your guide to contributions and saving over time.
What’s the maximum I can contribute to my pension?Your simple guide to pension allowances.
How can I change my pension contributions?How Jarvis puts you in control of your contributions.
How to contribute a lump sumContributing into your pension pot
What is the annual pension allowance?A practical guide to UK pension allowances.
Is there a minimum contribution amount?How Jarvis is built to give you flexibility.
What if my income goes up and down?How Jarvis works for variable incomes.
Should I contribute personally or from my limited company?The differences between personal and company contributions.
Can I change the name on my account?How to update your name in Jarvis.
What happens if I move overseas?How moving overseas can affect your Jarvis Pension.
Can my pension go down?Why choosing the right risk level for you is important.
Transferring Pensions
How to simplify your retirement universe.
How to transfer old pension pots to JarvisConsolidating your pensions
Does consolidating pensions cost money?Your guide to how pension transfer fees typically work.
Why should I consolidate my pensions?The challenges and risks of trying to manage separate pensions.
What if I already have several small pensions?How Jarvis can bring your retirement universe together.
Can I transfer a pension that’s in drawdown?Whether you can transfer pensions later in your life.
How long does a pension transfer take?What to expect when you transfer a pension.
Do I have to transfer my pensions to use Jarvis?Why you’re in control of what you bring into Jarvis.
Can I transfer my pension out of Jarvis?How Jarvis makes it easy to move your pension elsewhere.
Can I transfer an international pension to Jarvis?Why international pensions can’t be transferred to Jarvis.
Does Jarvis charge exit fees?Making it easy to transfer pension plans
How can I trace my old pensions?Tracing old pensions when you don't have any information
How to fill out manual transfer formsInformation required to fill out your forms
What is Origo?
Spending your pension
What to expect when you hit your retirement age.
Do I pay tax on my pension income?The basics of tax on your pension.
What happens when I retire?How to start enjoying the freedom you’ve worked for.
What happens if I die before using my pension?How Jarvis helps you prepare for the unthinkable.
Can I withdraw pension money whenever I want?The limitations of drawing money down from your pension.
Can I transfer my pension to another person?Why pension funds can’t be transferred to other people.
What are the options available to withdraw from my pension once I turn 55?How can I access my pension?
What is the State Pension?Everything you need to know about state pensions
Protecting your Pension
How to keep your saved up pensions safe
Safeguarding your pensionUnderstanding Pension Scams and How to Protect Yourself
Is Jarvis safe?