What to do when Jarvis pauses your submission because the payroll period does not match the cycle it expected.
The warning you'll see
Payroll period misalignment: Expected [frequency] periods to end on [weekday] or [day of month]
What this means
The payroll period on this submission does not line up with the cycle Jarvis expected. Jarvis works out the expected period end from your most recent submission of the same frequency, and this submission ends on a different day.
Why this happens
There are a few common causes:
A period end date was entered incorrectly when submitting contributions manually in the Employer Portal.
A payroll period date was entered incorrectly in a CSV file created by hand.
Your payroll cycle has genuinely changed, for example moving to a different period end day.
Before you release
If the dates are wrong and you release the submission anyway, two things tend to follow:
The warning is likely to appear again on your next submission. Jarvis uses your most recent period as the expected pattern each time, so an incorrect period becomes the baseline it checks against.
Reconciliation becomes harder. Jarvis groups submissions for the same payroll period together, so a misaligned submission sits on its own as a separate reconciliation rather than joining the others.
What to do
Check the payroll period dates on the submission and confirm they are what you intended.
If the dates are wrong, click Abort, correct them, and submit again.
If the dates are correct (for example, your cycle has genuinely changed), click Release to continue processing.