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My contribution is not showing. What should I do?

How long contributions take to appear and what to do if they are missing.

Contributions typically appear in your Jarvis account within 5 working days of your employer submitting them.

If it has been longer than 5 working days, check with your employer that the submission was completed. If they confirm it was, email [email protected] with your name and employer name and we’ll investigate.


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