Can I stop my pension contributions?
Yes. You can ask to stop (or "cease") your contributions whenever you like.
How's that different from opting out?
Opting out is a one-time window you get when you're first enrolled. If you opt-out in time, you can get a refund. Ceasing is different, it stops future contributions, but anything already paid in stays in your pension pot.
If your opt-out window has already closed, here's what that means.
Notifications sent to your employer are required for processing both cessation and modification requests.
How do I do it?
Access Your Enrolment Email:
Open the enrolment email you received from Jarvis.
If you cannot locate the email, request it to be resent.
Connect to Your Employer:
Click the link labeled "Connect to Employer" in the email.
Download and install the Jarvis app if you haven’t already.
Log In to the App:
Use your email address to log in and follow the prompts to connect to your employer.
Navigate to the Workplace Jar Section:
Tap the menu icon in the top left corner of the app.
Select "Workplace Jar."
Select Your Workplace Scheme:
Choose your employer’s name from the list of contributing employers.
Request to Leave the Scheme:
Scroll down and tap "Request To Leave Scheme."
That's it. We'll notify your employer straight away.
If you encounter any issues during the process, ensure you are using the correct enrolment email and link, refresh the app, or contact Jarvis support for assistance.
What happens after that?
Your employer needs to action the request and stop the deductions from your pay. This is between you and your employer — Jarvis sends the notification, but we can't make the deductions stop on their end.
If contributions keep coming through after you've submitted your request, speak to your employer or their payroll team directly.
Modifying Pension Contribution Percentages
To change the percentage of your pension contributions in the Jarvis app, follow these steps:
Refresh the app to ensure you have the latest updates.
Tap the menu icon in the top left corner.
Select "Workplace Jar."
Choose your employer’s name under "Contributing Employers."
Scroll down and tap "Request a Change." This will allow you to adjust your contribution percentage as needed.
One more thing
Your employer is legally required to re-enrol eligible workers into a pension scheme roughly every three years. So even after you cease, you might be enrolled again in the future. You'd get a fresh opt-out window if that happens.