Sometimes you need to submit a contribution outside of your normal schedule, for example, a missed or corrective payment. You can do this manually from the dashboard.
Not enrolled yet? You'll need to enrol them first before submitting a contribution.
Before you start, you'll need:
The member's name, email address, payroll ID or NINO
The payroll period end date
The employer and employee contribution amounts from your payroll software
Steps:
Search for the member using their name, email address or NINO.
Select Submit New Contributions.
Enter the payroll period end date and period length (e.g. weekly, monthly).
Find the member's record and select New amount.
Enter the Employer amount and Employee amount as shown in your payroll software.
Click Save, then Submit Contributions.
What happens next?
You'll get an email once it's been processed. Head to the Current Payments tab to approve the payment collection.
Something not right? Contact us and we'll help you correct it.