How do I find my policy number?

Your policy number is in your valuation statement in the Jarvis app.

After a few seconds a new valuation statement appears. This may be in your downloads folder if you are using Safari.

Open it and your policy number will be on the second page under 'Account ID'. When giving this to your new provider, you will need to add 'JARVS-' at the starts so it reads 'JARVS-XXXXX'.

If you see two Account ID's it means you have both a workplace jar and a personal jar so you'll have to give both of these to your provider.

If you do not have a policy number yet, your employer may not have finished enrolling you. Contact your employer or HR to check.

Note: You cannot transfer an active Workplace Pension account. You must first opt out of your pension.

Related: How do I download my statement? | How do I transfer my pension out of Jarvis?