Purpose
This guide provides step-by-step instructions for configuring Jarvis as a workplace pension provider in Octopaye, including credential retrieval, worker group setup, and PAPDIS file generation.
Pre-Requisites
Before starting, ensure:
Previous provider submissions complete
All outstanding contributions submitted and processed
Previous provider account brought current
Jarvis employer credentials available
Employer ID (format: JRVEMPxxxxxx)
Group ID(s) (format: JRVSCHxxxxxx) for each worker category
Octopaye transition confirmed
Octopaye support has transitioned workers to Jarvis on backend
Confirmation received before proceeding with configuration
Retrieving Jarvis Credentials
Log into Jarvis employer portal: https://app.getjarvis.app/employer
Select your scheme from bottom left panel
Copy credentials exactly as displayed:
Employer ID: JRVEMPxxxxxx (e.g., JRVEMP123456)
Group ID(s): JRVSCHxxxxxx for each worker category (e.g., JRVSCH123456)
CRITICAL
Credentials are case-sensitive. Copy exactly as shown—do not retype manually.
Configuration Steps
Step 1: Set Jarvis as Pension Provider
Navigate to: Admin → Company Settings → Company Profile → Defaults
Click Edit
Change pension company to 'Jarvis'
Save changes
Step 2: Enter Employer ID
Navigate to: Admin → Company Settings → Company Profile → Defaults
Click Edit
Enter Employer ID (JRVEMPxxxxxx) into 'Pension Employer Reference' field
Save changes
Step 3: Configure Worker Groups
Navigate to: Admin → Company Settings → Third Party Integration → Jarvis Pension
Understanding Groups
Groups represent different worker categories in your organisation (e.g., full-time staff, contractors, directors). Each group has a unique Group ID from Jarvis.
Adding Groups
For each worker category:
Click the edit icon
Enter group name into 'Add Group' field
Save/confirm entry
Repeat for all remaining groups
Verification: All your worker groups should be listed once complete.
Step 4: Configure Tax Relief Method
Navigate to: Pension → Jarvis → Settings
Set pension tax relief scheme to 'Relief at source'
Save changes
Note
Relief at Source is Jarvis' standard tax relief method. Employee contributions are deducted post-tax, and Jarvis claims 20% basic rate tax relief from HMRC.
Step 5: Generate First PAPDIS File
Complete your next payroll run as normal
Octopaye automatically generates Jarvis submission file (PAPDIS format)
Verify file generation in pension submission area
First Submission: Your first PAPDIS file will be generated automatically during the next payroll cycle. No manual intervention required.
Post-Configuration Verification
Before processing first live payroll, verify:
Pension company shows as 'Jarvis' in Company Defaults
Employer ID matches Jarvis portal (JRVEMPxxxxxx)
All worker groups configured and listed
Tax relief set to 'Relief at source'
Test payroll run generates PAPDIS file successfully
Support
For configuration assistance:
Contact your Jarvis Relationship Manager
Email: [email protected]
