Your Nest ID is a unique reference number that begins with "MEM." It's crucial to keep this information secure, as you'll need it to contact NEST and access your account.

You can locate your Nest ID in the welcome pack that was mailed to you by NEST when you were first enrolled by your employer. You may have also received this to your email, to check this you can search ‘NEST’ in your inbox and junk mail. Alternatively, if you've already logged into your Nest account, you can find it by logging in and clicking on "My account."

I still can’t find my NEST ID?

You can call NEST on 0300 020 0090, they will first need to verify your personal details before providing you with your NEST ID.